Terms of service

Last updated: 03.11.2025

Welcome to Essenssio (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online store, and all related products, tools, and services (collectively, the “Services”). Essenssio is powered by Shopify, which enables us to provide these Services.

By using our Services, you agree to these Terms and to our [Privacy Policy]. If you do not agree, please do not use our Services.

1. Access and Account

You must be at least the age of majority in your place of residence, or have consent from a legal guardian, to use the Services.
You may be required to provide accurate and current information such as your name, email, billing, payment, and shipping details. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be sold, transferred, or shared.

2. Products

We strive to display products and services accurately, but colors and appearances may vary depending on your device.
We do not guarantee that any product’s appearance, quality, or performance will meet your expectations. Product descriptions and prices may change without notice, and we may limit or discontinue products at our discretion.

3. Orders

When you place an order, you make an offer to purchase. Essenssio may accept or refuse any order at its discretion. Orders are accepted only once payment has been processed and confirmed.
Orders cannot be canceled after confirmation, except as permitted by our Refund Policy. All purchases are for personal, non-commercial use.

4. Prices and Billing

Prices may change without notice. The price charged will be that shown at checkout and confirmed by email. Taxes, customs fees, and shipping costs are not always included unless stated.
You agree to provide accurate and up-to-date payment details and authorize us to charge your payment method for all applicable amounts.

5. Shipping and Delivery

All delivery times are estimates only. Essenssio is not responsible for delays caused by carriers, customs, or events beyond our control. Once a product is handed to the carrier, risk of loss transfers to you.

6. Intellectual Property

All content on the Services—text, images, designs, logos, graphics, and trademarks—is owned by Essenssio or its licensors and protected by law.
You may use the Services for personal, non-commercial purposes only. No content may be copied, modified, distributed, or used without prior written consent.

7. Third-Party Tools and Links

The Services may include third-party tools or links. These are provided “as is,” without warranties or responsibility on our part.
Use of third-party tools or websites is at your own risk and subject to their respective terms and policies.

8. Relationship with Shopify

Essenssio is powered by Shopify, but all sales and transactions occur directly between you and Essenssio. Shopify is not responsible for any aspect of our sales, products, or services.

9. Privacy

Personal data collected through our Services is governed by our Privacy Policy and, in part, by Shopify’s Privacy Policy. Information may be processed in other countries to provide and improve the Services.

10. Feedback

Any feedback, ideas, or suggestions you submit may be used by us freely for any purpose without obligation to you.
You represent that your feedback does not violate any third-party rights or contain unlawful, offensive, or harmful material.

11. Errors and Inaccuracies

We may correct errors or update information on the Services at any time without notice, including after you have submitted an order. If necessary, we may cancel affected orders.

12. Prohibited Uses

You agree not to use the Services for illegal or harmful purposes, including but not limited to:

  • Violating laws or third-party rights

  • Harassing or defaming others

  • Transmitting malware or spam

  • Misrepresenting your identity

  • Interfering with the operation or security of the Services

We may suspend or terminate your access if these rules are violated.

13. Termination

We may suspend or terminate your access at any time without notice for any reason, including violation of these Terms.
Sections relating to intellectual property, limitation of liability, and indemnification will continue to apply after termination.

14. Disclaimer of Warranties

Unless expressly stated, the Services and all products are provided “as is” and “as available”, without warranties of any kind, express or implied.
We do not guarantee uninterrupted, secure, or error-free operation. Some jurisdictions do not allow exclusions of implied warranties, so these may not apply to you.

15. Limitation of Liability

To the fullest extent permitted by law, Essenssio and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or goodwill, arising from your use of the Services or products purchased through them.

16. Indemnification

You agree to indemnify and hold harmless Essenssio, Shopify, and their affiliates from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Services or violation of these Terms.

17. Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and Essenssio and supersede all prior communications or agreements.

19. Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign these Terms without notice.

20. Governing Law

These Terms and any disputes related to them shall be governed by and interpreted under the laws of the jurisdiction where Essenssio is based (Delémont, Switzerland). You consent to the exclusive jurisdiction of these courts.

21. Changes to Terms

We may update or revise these Terms at any time by posting changes on our website. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

22. Contact

Questions about these Terms may be sent to:
Essenssio
📧 essenssio.contact@gmail.com
📍 Rue de l’Avenir 2, 2800 Delémont, Switzerland
📞 +41 79 304 69 20